Payment Policy

1. About This Payment Policy

This Payment Policy explains the general payment process for purchasing digital products through Digital Bignaam.

Digital Bignaam offers digital products such as reels, videos, bundles, templates, creative resources and other electronically delivered content.

2. Product Prices

Prices displayed on Digital Bignaam are shown in Indian Rupees (INR), unless otherwise stated.

The price applicable to your purchase is the price displayed on the relevant product or payment page at the time you complete the transaction.

Digital Bignaam may change product prices, promotional offers, discounts or other commercial terms from time to time.

3. Payment Methods

Available payment methods may vary depending on the payment page, payment service provider, product and transaction.

4. External Payment Services

Some Digital Bignaam products may use an external payment service or payment page to process transactions.

When you are redirected to an external payment page, the transaction may be governed by the payment provider's applicable terms, privacy policy and security procedures in addition to the applicable Digital Bignaam policies.

Digital Bignaam does not ask customers to send payment passwords, UPI PINs, OTPs, card PINs or other confidential payment credentials through email, WhatsApp or customer-support messages.

5. Payment Security

Digital Bignaam takes reasonable steps to direct customers toward appropriate payment channels and to protect information handled through our website.

6. Successful Payment

A payment is considered successfully completed when the relevant payment service confirms the transaction and the purchase can be processed for digital delivery or access.

Depending on the product and delivery method, access information may be provided through the applicable payment or delivery process.

Customers should retain their payment confirmation or transaction reference until the purchased digital product has been received or accessed successfully.

7. Failed or Pending Payments

A payment may sometimes appear pending, failed, reversed or unsuccessful because of technical problems, banking issues, payment-provider processing or other circumstances.

If a transaction fails, please first check the payment status provided by your bank or payment provider.

If money appears to have been deducted but the product access was not received, please contact Digital Bignaam support with your transaction details so that the matter can be reviewed.

8. Duplicate or Incorrect Charges

If you believe that you have been charged more than once for the same purchase, or that an incorrect amount has been charged, please contact us as soon as possible.

Please provide the relevant transaction references, payment confirmation and product information so that we can investigate the issue.

9. Payment, Cancellation and Refunds

Payment completion does not automatically create a right to cancellation or refund for a digital product.

Because digital products may be delivered or made accessible electronically, cancellation and refund conditions are governed by the applicable Digital Bignaam policies and applicable law.

Please refer to our Cancellation Policy and Return & Refund Policy for additional information.

10. Fraud Prevention

Customers should make payments only through the payment process provided for the relevant product.

Do not make payments to individuals or accounts claiming to be associated with Digital Bignaam unless the payment method has been provided through an authorised Digital Bignaam purchase process.

If you receive a suspicious payment request claiming to be from Digital Bignaam, please contact us before making the payment.

11. Customer Responsibilities

• Review the product details before purchasing.
• Confirm the displayed price before completing payment.
• Use accurate information during the payment process.
• Keep transaction references and payment confirmations safely.
• Do not share confidential payment credentials with anyone.
• Contact support promptly if a payment or delivery problem occurs.

12. Changes to This Payment Policy

Digital Bignaam may update this Payment Policy from time to time to reflect changes in payment methods, payment providers, products, services, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.