Terms & Conditions

1. About Digital Bignaam

Digital Bignaam is an online digital marketplace operated by BIGNAAM ENTERPRISES.

Digital Bignaam offers ready-to-use digital products, content collections, reels, videos, creative resources and digital bundles through its website.

Website: digital.bignaam.com

2. Acceptance of These Terms

By using Digital Bignaam, you confirm that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not use the website or purchase products through Digital Bignaam.

We may update these Terms from time to time. Updated terms will be published on this page and will apply from the date they become effective, subject to applicable law.

3. Nature of Our Digital Products

Products sold through Digital Bignaam are digital products. Depending on the individual product, they may consist of downloadable files, digital content, video resources, reels, templates, bundles or other electronically delivered resources.

4. Product Information

We aim to provide clear and accurate information about our digital products, including product names, descriptions, prices and other relevant details.

Customers should review the available product information before completing a purchase.

If you have a question about a product before purchasing, you may contact our support team.

5. Pricing & Payment

Product prices displayed on Digital Bignaam are the prices applicable at the time of purchase, subject to any applicable taxes, payment charges or other clearly disclosed charges.

Payments may be processed through the payment service or payment page specified for the relevant digital product.

By making a purchase, you confirm that the information provided by you for the transaction is accurate and that you are authorised to use the selected payment method.

6. Digital Delivery & Access

Digital products are intended to be delivered or made accessible electronically through the applicable payment or delivery process.

Delivery or access instructions may vary depending on the product and the service used to fulfil the purchase.

Customers are responsible for providing accurate information where such information is required for digital delivery.

Customers should also ensure that they have a compatible device, internet connection and appropriate software where required to access the purchased digital product.

7. If You Do Not Receive Your Digital Product

If payment has been successfully completed but you do not receive or cannot access the purchased digital product, please contact Digital Bignaam customer support.

We will review the purchase and the reported issue and, where appropriate, assist with access, delivery or another suitable resolution.

Please provide relevant purchase information when contacting support so that we can investigate the issue efficiently.

8. Returns & Refunds

9. Customer Responsibilities

Customers agree to use Digital Bignaam and purchased digital products responsibly and lawfully.

Customers must not:

• Use the website for unlawful purposes.
• Attempt to interfere with the website or its security.
• Misuse payment systems or transaction processes.
• Fraudulently obtain digital products.
• Share purchased content where such sharing is prohibited.
• Resell or redistribute digital products unless expressly authorised.
• Claim ownership of content that belongs to another rights holder.

10. Intellectual Property

Digital products available through Digital Bignaam may be subject to copyright, licensing rights, trademarks and other intellectual-property rights.

Purchasing a digital product does not automatically transfer ownership of intellectual-property rights to the purchaser.

Customers must use purchased content only in accordance with the applicable licence, product terms and intellectual-property rights associated with that content.

Unauthorised copying, redistribution, resale, public sharing or other misuse may be prohibited by applicable law and/or the applicable licence.

11. Third-Party Services

Some Digital Bignaam products may use third-party services for payment, delivery, hosting, storage or access.

Such services may have their own terms, privacy policies and technical requirements.

Digital Bignaam is not responsible for independent changes, outages or technical failures of third-party services, except where responsibility cannot lawfully be excluded.

12. Website Use

We aim to keep Digital Bignaam available and functioning properly, but we do not guarantee that the website will always be available without interruption.

We may update, modify, suspend or discontinue parts of the website when reasonably necessary, including for maintenance, security or business purposes.

13. Accuracy, Availability & Changes

We make reasonable efforts to maintain accurate product and website information.

However, minor errors, technical issues, availability changes or updates may occasionally occur.

We may correct errors and update product information when reasonably necessary.

14. Prohibited Activities

You must not use Digital Bignaam to:

• Commit or facilitate unlawful activity.
• Attempt unauthorised access to website systems.
• Introduce malicious code or harmful software.
• Interfere with website security or functionality.
• Engage in fraudulent transactions.
• Abuse customer-support or payment systems.
• Infringe the rights of Digital Bignaam or third parties.

15. Privacy

Your use of Digital Bignaam may involve the collection and processing of information as described in our Privacy Policy.

Our Privacy Policy forms part of the overall website policy framework and explains how information may be handled.

16. Customer Support & Grievance Redressal

If you have a complaint, concern or issue relating to a purchase or your experience with Digital Bignaam, please contact us using the customer-support details published on our website.

We will make reasonable efforts to review and address customer concerns in accordance with applicable law and our published policies.

Customer Support:
support@bignaam.com

17. Limitation of Liability

To the extent permitted by applicable law, Digital Bignaam shall not be responsible for losses arising solely from circumstances outside our reasonable control, including certain third-party service interruptions, internet failures, device compatibility problems or other technical circumstances.

Nothing in these Terms is intended to exclude liability or consumer rights where such exclusion is prohibited by law.

18. Governing Law

These Terms & Conditions shall be interpreted in accordance with the laws applicable in India, subject to applicable consumer-protection rights and other mandatory legal provisions.

Any dispute shall be dealt with in accordance with applicable Indian law and the jurisdictional requirements applicable to the matter.

19. Changes to These Terms

Digital Bignaam may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices or applicable legal requirements.

The updated version will be published on this page.